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May 14, 2024

JOB OPENING: Operations Support Specialist – Program Coordinator I

The text "Job Opportunities / Office of the Comptroller", and the Seal of the Office of the Comptroller

The Office of the Comptroller seeks an Operations Coordinator, reporting to the Director of Facilities. The Operations Coordinator is a member of the CTR Facilities Team, which is part of the CTR’s Executive and Administration Team, and provides support on all facilities operations functions, including but not limited to equipment and consumable supply inventory, records management and digitization, front desk coverage, organization of office work areas, and on-boarding and off-boarding support.

The specific duties of this position include but are not limited to the following:
• Front desk coverage includes greeting in-person visitors; answering and triaging telephone calls;
receiving packages; validating packing slip materials; and delivering to proper location.
• Assisting the Director of Facilities and Chief Financial Officer (CFO) in maintaining an organized
workplace including supply areas to maximize efficiencies, reduce costs and eliminate waste.
• Provide back-up support to other CTR Facilities team members as needed to ensure business
• Work with colleagues at various levels, as part of a team to advance Facilities projects, identify
best practices, and help develop procedures.
• Actively assist CTR Leadership with cross training, knowledge transfer, disaster recovery, risk
assessment and internal control review.
• Maintain awareness of and compliance with all CTR operating policies and procedures.
• Remain current with CTR policies and procedures, read CTR memos, updates, attend annual
internal control, risk, and fraud prevention trainings.
• Immediately raise concerns, requests or potential errors or issues to the attention of your
supervisor, manager, or director.
• Contribute to the overall CTR work environment in a positive, respectful, and cooperative
• All employees of CTR may be asked to engage in other assignments on an as needed basis.
Due to the nature of this position, the successful candidate will be required to work onsite MondayFriday at One Ashburton Place, Boston.


Bargaining Unit / Salary Range:  NAGE Unit 6 / Grade 10: $ 61,195.94 – $88,071.36 

Salary range is per the Unit 6 Collective Bargaining Agreement between the Commonwealth of Massachusetts and the National Association of Government Employees. This position is an Operations Coordinator/Program Coordinator I Grade 10. Salary is determined in accordance with the collective bargaining agreement and Commonwealth hiring guidelines

Application Process:

The Office of the Comptroller encourages interested candidates that meet the minimum entrance
requirements and qualifications to apply for this position.

Interested candidates must submit their materials electronically, by E-mail no later than 5:00 pm, on
May 27, 2024.

Submissions should include the following:
• a cover letter; and
• resume.

Candidates chosen to advance to a second-round interview will also be required to submit:
• three business writing samples; and
• three professional references.
Please include position title and posting number (FY24-025) in the subject line of your submission. Your
application package should be submitted to [email protected].

Late submissions may be considered solely at the discretion of CTR.