• Office of the Comptroller

Keep your mobile devices protected!

Teleworking security doesn’t end at your desktop. Securing your mobile devices such as phones, tablets, and laptops is now more important than ever. The following tips can increase security and protect you and your family from cyber incidents:


Use strong passwords and change regularly

  • Do NOT allow “autosave” or “autofill” of passwords in browsers or in applications, since this defeats the security protections.

  • At home, keep a paper list of applications, passwords and dates in a secure place.

  • Password saving applications are an option, but if compromised reveal all your passwords, so be careful which application you use.

  • Regularly change any password connected to a payment application with banking or credit card information such as iCloud, bill payment systems, or Paypal.

Use multifactor authorization and biometric features when available

As part of your password list track challenge questions and answers for each password and multifactor authorization. If there are options for both email and text to authenticate, use both in case one is not accessible.


Install antivirus software

Installing a reputable antivirus software will increase the security of your work and home devices. If you are using a work-issued or personal device for work, consult with your IT staff for recommendations.


Use only trusted application stores

Ensure that you and your family download apps only from secure stores, such as Apple’s App Store or Google Play. Parents can set up devices to require approval or a passcode before an application is downloaded. Equally important, ensure that apps are regularly updated since many updates include security features.


Close the door!

Log out and close applications, WiFi and Bluetooth when finished. Turning off Bluetooth and WiFi when away from home prevents automatically connecting to any public WiFi or other devices.


Do not use free or public WiFi

Most public and free WiFi points are not encrypted and can compromise mobile devices and your network. If you have to connect to public WiFi, use VPN which provides an added layer of protections when you are unsure about the security status of the network you are connecting to.


Do not use public USB charging ports

Instead invest in a portable charger.


Remain vigilant about malicious texts and emails

Cybercriminals entice responses by threats or enticing an immediate response. Always verify the authenticity of the sender.



OFFICE OF THE COMPTROLLER OF THE COMMONWEALTH

William McNamara, Comptroller of the Commonwealth

One Ashburton Place, 9th Floor, Boston MA 02108

comptroller.info@mass.gov

For your protection, please do not email personal information (e.g. Social Security Number, Bank Account Number, Passwords).

For assistance, please call us at

(617) 727-5000

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