• Office of the Comptroller

Now Hiring: Service Desk Analyst

The Office of the Comptroller Enterprise Systems Services (ESS) Team is looking to hire a customer focused and detail-oriented Service Desk Analyst that will handle the processing of tier 1 desktop and infrastructure support calls and tickets. This includes the responsibility of creating, troubleshooting, escalating and following-up on incidents and service requests received by phone, email, chat or tickets received within the IT management system.

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