• Office of the Comptroller

Updating passwords adds layer of cyber and fraud protection

If cyber criminals learn the passwords of your personal accounts, they can compromise your banking, credit card, and agency accounts. Routine update of both personal and agency account passwords along with the use of multi-factor authentication create the most efficient and effective layers of cyber and fraud protection.

For victims of the recent unemployment claims fraud scheme, we recommend that you change your passwords for email, banking and personal accounts. See Identifying unemployment scams/helpful links.  

Please remind staff of our Cybersecurity Tip “Checklist for Safer Passwords” for instructions on building strong passwords for business, personal accounts and Wi-Fi.

Look at the Cyber Center for additional resources and links for cyber alerts, and contact CTREmergencyNotification@mass.gov with any incidents or suspected incidents of fraud or cyber attacks.    


William McNamara, Comptroller of the Commonwealth

One Ashburton Place, 9th Floor, Boston MA 02108


For your protection, please do not email personal information (e.g. Social Security Number, Bank Account Number, Passwords).

For assistance, please call us at

(617) 727-5000

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