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July 12, 2023

Beware of IRS Mailing Scam 

The text "Cybersecurity Tip of the Week"

The Internal Revenue Service (IRS) is warning the public of a new tax scam with a mailed notice of an unclaimed refund. The scam asks you to make copies of your driver’s license “in good lighting” and asks for other sensitive information including cellphone number, bank routing information, social security number and bank account type. This is how scammers can steal your identity and compromise your accounts.

The IRS and Massachusetts Department of Revenue (DOR) will not threaten or require the recipient to provide an immediate response with personal information.  


  1. PAUSE: Never respond to any request with your personal information without verifying that the request is legitimate.
  1. VERIFY: Contact the IRS at 800-829-4933 or DOR at 617-887-6367 to verify the notice.
  1. REPORT: If the request is a scam, you can report it to the IRS here or the DOR here.

See our CTR Cyber page for more cybersecurity internal controls and contact [email protected]  with any incidents or suspected incidents of fraud or cyber threats or if you need support from our Statewide Risk Management Team.