Mosaic Internal Controls: Access Is Not Enough — Use the Resources
Internal Control Officers, Chief Financial Officers, General Counsels, and managers all play an important role in ensuring staff are prepared to process Mosaic transactions accurately and efficiently.
A key part of that responsibility is making sure Mosaic users are not simply given access to CTR resources—they must actively and routinely use these tools as part of their work.
Why This Matters
Avoidable errors and processing delays can occur when users:
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Are unfamiliar with basic Mosaic navigation;
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Have not completed appropriate navigation and role-based Mosaic training; or
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Do not regularly consult CTR-published Job Aids and other resources when processing transactions.
Departments may not certify compliance on the annual Internal Controls Certification unless all staff meet both requirements: access and active use of required resources.
Action Steps
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Confirm access and reinforce use of resources.
PowerDMS is the official repository for Office of the Comptroller policies, Job Aids, statewide learning materials, the Expenditure Classification Handbook, and the Revenue Handbook. The CTR Weekly Update and the Mosaic Resource Library [MAGNet / Commonwealth-issued VPN required] provide current guidance and updates. Ensure Mosaic users routinely consult these resources as part of their work.
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Make sure staff complete training.
View the Mosaic Training Enrollment Tutorial video for instructions on accessing and identifying Mosaic navigation and role-based training.
Make Compliance Part of the Routine
Bookmark the CTR Compliance Corner for alerts and success factors you can integrate into daily operations to help your department stay compliant and keep you safe on your mission.