Non-Tax Revenue

Resources to assist and educate departments with managing all aspects of revenue collection, reconciliation and reporting.

Debt Collector Services

In accordance with 815 CMR 9.00: Debt Collection and Intercept, Commonwealth departments are responsible for making diligent efforts to collect accounts receivable. Departments should be in compliance with the accounts receivable policy that pertains to a debt that is less than 120 days overdue.

 

Statewide Debt Collection Services Contract

The Office of the Comptroller, with designation from the Operational Services Division, administers Statewide Contract PRF72DesignatedCTR - Statewide Debt Collection Services.

 

PRF72 replaces PRF55 which expired January 31, 2020. These services maximize collections of delinquent account receivables, thereby enhancing the Commonwealth’s revenues, using the most cost-effective state of art collection methods and following the highest professional standards of integrity for collection services. The debt collection services provided under this Statewide Contract shall be available for all debts, including transportation and tolling debts, owed to Commonwealth Agencies and legislatively authorized Eligible Entities. Debts include non-tax revenue pursuant to 815 CMR 9.00 and can include fines, fees, licenses, permits, interest income, assessments, third party payments, fleet debt, Pay by Plate debt, parking tickets and all other transportation debt.
 


Electronic Revenue and Payment Collection, Lockbox, and Associated Data Security

Resources to assist and educate departments with managing all aspects of revenue collection, reconciliation and reporting, and payment card industry compliance.

 

Intercept Web Application

Intercept is an automated process that matches eligible payments to delinquent debt for individuals and organizations that function both as vendors for and customers of the Commonwealth of Massachusetts. The intercept process began in 1995, and is used by entities of the Commonwealth to assist them in collecting payments to satisfy delinquent debt. Currently, the Commonwealth satisfies debts owed to the state by offsetting payments from the Massachusetts Management and Accounting Reporting System (MMARS) disbursement process, the Massachusetts Department of Revenue’s tax refund system and the Massachusetts State Lottery Commission winning payouts over $600.

Read more about the Comptroller Intercept program.


Reference Material

Resources to assist and educate departments with managing all aspects of revenue collection, reconciliation and reporting.


Related Policies and Compliance Documents

Applicable regulations, Massachusetts General Laws, and CTR policies that provide guidance to departments with managing all aspects of revenue collection, reconciliation and reporting.

OFFICE OF THE COMPTROLLER OF THE COMMONWEALTH

William McNamara, Comptroller of the Commonwealth

One Ashburton Place, 9th Floor, Boston MA 02108

comptroller.info@mass.gov

For your protection, please do not email personal information (e.g. Social Security Number, Bank Account Number, Passwords).

For assistance, please call us at

(617) 727-5000

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