About
The Office of the Comptroller Solution Desk offers technical assistance and resources for the statewide accounting system (MMARS), Labor Cost Management (LCM), the CTR Learning Center, PowerDMS, and DocuSign for CTR forms.
Solution Desk ServiceNow Portal
Commonwealth employees with a CTR ServiceNow login can open a ticket electronically and access relevant resources in the Solution Desk Knowledge Center.
Create an account
If you are a state employee and do not yet have a CTR ServiceNow account, email [email protected] to request creation of an account.
Other ways to contact us
If you are a vendor, a retiree, or a member of the public with a general question, email [email protected] or call 617-973-2468.