Resources to assist and educate departments with processing encumbrances and filing contracts, grants, subsidies, interdepartmental service agreements (ISA's) and interdepartmental chargebacks (internal business) in MMARS.

COVID-19 State of Emergency

Departments are now able to submit via email new contracts, amendments and Interdepartmental Service Agreements (ISAs) to the CTR Contracts Unit. Over the last few months, we implemented this process with several agencies and have worked to condense the packages to identify the key documents our analyst require for review.

It is not the intent of the condensed contract and ISA packages to diminish compliance with any applicable CTR or Operational Service Division (OSD) regulation or policy, but rather create a streamlined process to facilitate the review of electronic submissions. This method is an efficient practice to receive and store documents, and eliminates mailing or hand deliveries.  

Contracts / Amendments

There are varieties of services with various contract requirements. In order to email contract and ISA packages, your Chief Fiscal Officer, MMARS Liaison or a Director of Procurement / Contracts / Budgets or Accounting must contact Assistant Comptroller Kristine Hill-Jones at 617-973-2362 or for guidance.    

Standard Contract Form Frequently Asked Questions (FAQ) (Updated 10/25/2019)

Active MAs Offering Discounts

9C Contract Reductions

Presentations and documents containing information about the 9C Contract Reductions.

CTR Statewide Contracts

Master Agreements and Statewide Contracts

Overview of Master Agreements and Statewide Contracts and a listing of Master Agreements offering discounts.

Prompt Pay Discounts

Contract Liaisons

The Contract Liaison will be the lead coordinator between the Contract Unit Staff and Departments in resolving contract related issues. Departments are urged to first call the MMARS Helpline (617-973-2468) with any questions that are related to transaction processing in MMARS. Departments should contact the Contract Unit Liaison only if there is a need to know the status of a contract that has been submitted to CTR but has not been reviewed and processed, or if the department has received an e-mail from the Contract Unit requesting additional information or further clarification pertaining to a contract.

Quick Reference: Contracts - Goods and Services, Grants, Subsidies and Interdepartmental Business

Please refer to page 11

Expenditure Classification Handbook

Encumbrance Overview

This Overview is a diagram of the flow of documents from the pre-encumbrance to the payments level. The documents on the left require a commodity code; the documents on the right do not require a commodity code.

Interdepartmental Business


William McNamara, Comptroller of the Commonwealth

One Ashburton Place, 9th Floor, Boston MA 02108

For your protection, please do not email personal information (e.g. Social Security Number, Bank Account Number, Passwords).

For assistance, please call us at

(617) 727-5000

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