Statewide Contracts are an easy way for Commonwealth departments to obtain benefits by leveraging the Commonwealth’s buying power, solicitation process, contracting expertise, vendor management and oversight, and the availability of environmentally preferable products.
The goal of this program is to expand electronic payments acceptance, facilitate efficiencies, and meet the Commonwealth’s customer expectations for modern and efficient government payment processes. In this procurement, the Commonwealth of Massachusetts Strategic Sources Servicing Team (SSST) collaborated with the MBTA to replace and expand the merchant services portion of the prior Statewide Electronic Payments contract (MA# PRF44designatedOSC). This joint procurement resulted in two contracts with the same vendor: one for the MBTA and another for state departments and the Massachusetts Turnpike (i.e., this Card Processing Services Contract). This Card Processing Contract was procured under 801 CMR 21. The card processing services provided under this Statewide Contract are available to all Commonwealth Agencies and authorized Eligible Entities and is the sole Statewide Contract for credit and debit card processing.
PRF59A, the Electronic Payment Solutions contract with Fiserv, nCourt, and Grant Street Group that many organizations leverage will be re-bid soon. We will announce updates on this procurement in the coming months.
PRF72: Debt Collection
PRF72 replaces PRF55 which expired January 31, 2020. These services will maximize collections of delinquent account receivables, thereby enhancing the Commonwealth’s revenues, using the most cost-effective state of the art collection methods and following the highest professional standards of integrity for collection services. The debt collection services provided under this Statewide Contract shall be available for all debts, including transportation and tolling debts owed to Commonwealth Agencies and legislatively authorized Eligible Entities. Debts include non-tax revenue pursuant to 815 CMR 9.00 and can include fines, fees, licenses, permits, interest income, assessments, third party payments, fleet debt, Pay by Plate debt, parking tickets, and all other transportation debt.
PRF73: Payment Data & Payment Card Industry (PCI) Compliance Services
This Statewide Contract, PRF73 Payment Data & Payment Card Industry (PCI) Compliance Services, provides a full suite of compliance audits, quality assurance reviews, and testing for Payment Card Industry (PCI) compliance, to protect personally identifiable information and other sensitive data.
Data Security compliance helps merchant Eligible Entities improve the safekeeping of cardholder information by tightening overall security standards and information management to:
Reduce the chance of breaches, fraud, and financial loss;
Ensure the security of the Commonwealth of Massachusetts’ e-commerce applications; and
Seek opportunities to limit scope and reduce system and protocol vulnerabilities.
PRF78: Audit, Accounting, Compliance, Revenue Enhancement, and Recovery Services
This is a Statewide Contract for Audit, Accounting, Compliance and Revenue Enhancement and Recovery Services and replaces the Statewide Contract for these same services formerly known as PRF56DesignatedOSC02 which ended on December 31, 2020. The list of services under this new Statewide Contract have been consolidated into the following categories: